Privacy Policy

Information We Collect

SymptoCare collects information you provide directly to us, such as when you use our symptom checker, contact us, or interact with our services. This may include:

• Symptom information and health-related data you input
• Age, gender, and other demographic information
• Contact information when you reach out to us
• Usage data and analytics to improve our services

How We Use Your Information

We use the information we collect to:

• Provide symptom analysis and health guidance
• Improve our AI algorithms and service quality
• Respond to your inquiries and provide customer support
• Ensure the security and proper functioning of our services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• When required by law or to comply with legal processes
• To protect our rights, property, or safety, or that of our users
• With service providers who assist us in operating our platform (under strict confidentiality agreements)
• In connection with a merger, acquisition, or sale of assets (with prior notice)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict the processing of your information
• Data portability (receive your data in a structured format)

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.

Children's Privacy

SymptoCare is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Medical Disclaimer

SymptoCare provides general health information and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with qualified healthcare professionals for medical concerns.